Privacy Policy & Cookie Policy

Omnico Creative Ltd (“we”, “our”) understands that your privacy is important to you and that you care about how your personal data is used. We respect your privacy and are committed to protecting your personal data. This privacy statement will inform you as to how Omnico Creative Ltd looks after your personal data when you visit our website. We will only collect and use personal data in ways that are described in this policy, and in a way that is consistent with our obligations and your rights under the law. 

We take great care in handling your personal information we collect because we are committed to securing your privacy. This is done in accordance with data protection laws (including the Data Protection Act (2018), the Privacy and Electronic Communications Act (2003), and other regulatory requirements including The General Data Protection Regulation (GDPR)).

This includes ensuring that personal data we hold is:

  • Processed lawfully, fairly and in a transparent way
  • Not processed in a manner that is incompatible with what it was collected for
  • Kept relevant and kept up to date
  • Only retained for as long as it is necessary for the purposes it was collected for
  • Kept securely by ensuring we have appropriate technical and organisational measures to keep data confidential

ABOUT OMNICO CREATIVE LTD

We are a UK based marketing and project management company providing marketing services to assist organisations in making smarter decisions to engage with customers and prospects.

Our site is owned and operated by Omnico Creative Ltd, a limited company registered in England under company number 14637055. 

Our registered office is Towngate House, 2-8 Parkstone Road, Poole, Dorset, England, BH15 2PW.

HOW WE USE INFORMATION ABOUT YOU

This section of our privacy statement describes why and how we collect and use personal data in connection with your account with us.

The type of personal information we collect 

The exact information we collect may vary based on the service we provide to you. Typically, we need details including:

  • Your name so that we know who you are and have a point of contact when required to deal with matters relating to our services
  • Your contact details like phone number or email so that we can keep in touch with you about our services and your account
  • Your bank account or other financial details so we can manage your payment for our services
  • Your marketing preferences to tailor our service to your expectations
  • Your account history and notes of previous interactions

We collect your personal data because we need to process your personal information when we:

  • Are fulfilling our contractual obligations with you
  • Are required by law or in the fulfilling of a legal obligation
  • Have given us permission to use your personal information
  • Have a legitimate interest in processing your information

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • When you set up your account with us
  • When you contact us for any reason
  • If you complete an online form, enter a competition or complete a survey
  • When you contact us by telephone
  • When you use our website

Use of personal data

We use the information that you have given us in order to:

  • Provide you with information about the products and services we offer
  • Provide you with a more personalised and relevant service
  • Improve our products and services
  • Conduct market research
  • Suppress details from marketing databases

Keeping information up to date

Please tell us as soon as possible if your contact details or other personal information change, or if you think that the information we have is not accurate. You can contact us at hello@omnicocreative.co.uk. We’ll reply within one month of hearing from you.

Data retention

Personal data will be retained for as long as we have, or need to keep a record of, a relationship with a business contact, which is for the duration of our relationship with a contact or their organisation. Personal data may be held for longer periods where extended retention periods are required by law or regulation and in order to establish, exercise or defend our legal rights.

How we store your personal information 

Your information is securely stored in the UK. This means that it will be fully protected under the GDPR.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

  1. Your right of access – You have the right to ask us for copies of your personal information
  2. Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate You also have the right to ask us to complete information you think is incomplete
  3. Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances
  4. Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances
  5. Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances
  6. Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances

You are not required to pay any charge for exercising your rights. If you make a request, we will respond to you within one month.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us at hello@omnicocreative.co.uk.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

COOKIE POLICY

Cookies are small text-only files used by websites to recognise returning visitors and tailor content or advertising more effectively. We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. All Cookies used by and on our site are used in accordance with current Cookie Law.

Our site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our Site is used. For example, they tell us how many visitors our site has, how many times they visit, how long they stay on our site and which pages are most popular. They also tell us if our marketing efforts are working, so they tell us where a visitor has come from, for example, from a link, a website search or an ad. This information helps us improve our website and your visit, and makes our marketing campaigns more relevant.

If you wish to disable cookies, then you can do so by adjusting your browser settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

IP Addresses

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and to report aggregate information for internal purposes only. This is statistical data about our users’ browsing actions and patterns, and can not be used to identify any individual.

Links to Other Websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. We cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. Therefore, we recommend that you check the policy of that third party site.

CHANGES TO THIS POLICY

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure that you are happy with any changes.

This privacy statement was last updated on 03/03/23.